ACNS 2025 Conference
Frequently Asked Questions

Frequently Asked Questions

If you have any questions not answered here, please email conference@acns.org.au

What are the travel options from Melbourne Airport to the Melbourne CBD?

Skybus Express:

The SkyBus Melbourne City Express runs daily from 4am to 1am between Melbourne Airport and Melbourne city (Southern Cross Station), with stops conveniently located outside Terminals 1, 3 and 4. A big red bus is never far away, with departures every 10 minutes during peak times (7am and 7pm) and every 15 minutes outside peak times.

Tickets can be purchased:

  • Online at skybus.com.au – tickets valid for 3 months
  • Via e-kiosks at our kerbside stops
  • With cash sales at Prosegur and Smart Carte baggage storage, located inside Terminal 2 Arrivals hall.

The SkyBus Peninsula Express also runs daily to between Melbourne Airport and St Kilda, Frankston and surrounding bayside suburbs.

For more information about services, fares and schedules, visit skybus.com.au

Rideshare Pick-up:

Melbourne Airport has dedicated rideshare pick-up and drop-off areas to service all Terminals. There are three Uber ranks across the airport:​

  • Terminal 1 – simply turn left out of the terminal. Best for Qantas travellers.​
  • Terminal 2 – curb-side location directly in front of the terminal. Best for International travellers.​
  • Terminal 4 Car Park – located on the Ground Floor of the Terminal 4 Car Park. Turn right as you exit the terminal. Best for domestic travellers flying Jetstar, Rex Link Airways, or Virgin Australia.​

Pick-up locations for other Rideshare services (including Didi and Shebah):​

  • Terminals 1,2 & 3 – Lane 3 of the forecourt​​
  • Terminal 4 – Level 1, inside the Terminal 4 Car Park​​

Rideshare passengers can be dropped off at:​

  • Public drop off areas along Departure Drive​
  • Terminal 4 – Transport Hub on Level 1 of the Terminal 4 Car Park​

​*Rideshare trips have an access fee of $4.82 (including GST).

Here’s how to ensure you’re hopping into the right Rideshare vehicle:

Head towards the designated rideshare pick up zone. Before approaching, make sure the licence plate and driver photo exactly match the car and driver in front of you. If you have a PIN, confirm your PIN with the driver before entering the vehicle. Once you’ve verified everything, now’s the time to load your luggage safely.

Some additional tips

  • Do not accept a ride from anyone offering rideshare services inside or outside the airport terminals.
  • Do not share your PIN with anyone else.
  • Never enter a different vehicle than the one assigned in your app.
  • If you have any concerns, please contact the Rideshare operator directly.
Taxis:

Taxis are on hand to pick-up arriving passengers with taxi ranks located close to all Terminals. The Melbourne CBD is approximately a 30-minute fare from Melbourne Airport. Taxi ranks are located close all terminals. The Melbourne CBD is approximately a 30 minute fare from Melbourne Airport.

Estimate your fare here. For your safety you should not accept any offer of taxi services outside of the designated taxi ranks at Terminals 1, 2, and 4​.

You can pre-book a taxi to pick you up from the airport. Pick-up will be at the north end of the Terminal 1, 2 & 3 Car Park (closest to Terminal 1). A Melbourne Airport access fee of $4.78 (inc GST) applies to all pick-ups from an airport taxi rank. The fee is included in the taxi fare, and there is no airport charge for drop-off.

 

What is the best way to get to Deakin University (Burwood) for the workshops?

The number 75 tram from the city stops right outside Deakin’s Burwood Corporate Centre, where the workshops will be held. The trip to and from the city takes ~1 hour and costs $5.50 with a Myki card. Other public transport options are available on the PTV website, and there are Ubers and Taxis available.

 

What is the best way to get to Monash University (Clayton) for the workshops?

By train:

Pakenham/Cranbourne line trains – Take the train to Huntingdale Station, then the 601, 630 or 900 bus to campus.

By bus:

601 bus is a direct shuttle to Huntingdale Station
630, 631, 703, 733, 737, 802/804/862, and 900 bus routes stop in the Bus Interchange (Monash University stop)
742 bus route stops on Research Way (Monash University/Research Way stop)
800 bus route stops on Princes Highway (Wellington Road stop)

Other public transport options are available on the PTV website, and there are Ubers and Taxis available.

 

How do I get to the conference dinner from the conference venue?

Trams between the conference venue and Taxi Kitchen at Federation Square are within the Free Tram Zone.

 

I have a few days free before/after the conference – what are some things to see in Melbourne?

Click here for more ideas of things to see and do while you are in Melbourne.

Sponsors

To find out more about ACNS 2025 conference sponsorship packages, please email conference@acns.org.au